IT consulting and support
We take over the maintenance of your company's IT infrastructure: administration, monitoring, updates, backups and recovery — with procedures and reports.
We maintain IT infrastructure on a subscription basis so that systems run without failures and the company has a clear IT development plan.
What's included
- Audit of the current state, risk assessment and a work plan for the quarter.
- Administration: access rights, user accounts, databases, updates.
- Monitoring of servers and services, incident response by procedure.
- Backups, scheduled recovery tests, data migration.
- Remote access for employees and user support.
Reporting
A quarterly report on the state of the systems and the work done, with development proposals.
Work stages
- 01
Audit
State of the systems, risks, plan for the quarter.
- 02
Maintenance
SLA, tickets, regular work.
- 03
Development
Quarterly report and proposals.
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