CRM and customer portals
We implement a CRM and connect it to your website, telephony and messengers — all requests in one window. We build customer portals and loyalty programs.
A CRM ensures that no request gets lost and that management can see the sales funnel and how managers work. We set up ready-made systems or build a custom one for the company's processes.
What we do
- Bitrix24 and amoCRM implementation or development of a custom CRM.
- Integrations: website requests, calls, messengers and email in one window; data exchange with 1C.
- Sales funnels, tasks and reminders, reports for management.
- Customer portals: order history, documents, statuses, requests.
- Loyalty programs: receipt registration, bonuses, notifications, marketing reports.
After launch
We write procedures, train managers and support the first weeks of work until the system becomes a habit.
Work stages
- 01
Process map
How a request goes from first contact to payment.
- 02
Setup and integrations
Website, telephony, 1C, messengers.
- 03
Training
Procedures, manager training, support.
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